Open Access BPOOpen Access BPO Consolidates Manila Sites Into Central Hub for Seamless OperationsIn the center of the photo, taken during the launch of Open Access BPO’s new operations floor and cafeteria, are CEO Ben Davidowitz and…3 min read·Apr 30, 2024----
Open Access BPOOpen Access BPO CEO Leads Easter Community InitiativeOpen Access BPO CEO Benjamin Davidowitz (right) shares a moment with some of the volunteers as they provide hot meals to attendees of the…3 min read·Apr 4, 2024----
Open Access BPOWhy Creativity Is Important in the Call CenterEvery successful call center has a team that goes beyond the scripted responses and conventional methodologies. This is one area where…9 min read·Feb 19, 2024----
Open Access BPOOpen Access BPO Turns the Heat Up with 2024’s Kickoff PartyOpen Access BPO didn’t seem to mind the cool weekend winds as employees donned their best summer outfits in Endless Summer: The Open Access…3 min read·Feb 8, 2024----
Open Access BPOWEEKEND LINK ROUNDUP | Outsourcing Fuels Growth and Competitive Edge for StartupsLuis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as…1 min read·Jan 26, 2024----
Open Access BPO2024 Data Security Insights and Predictions for Brands and Call CentersAs cyber threats continue to escalate and evolve, understanding the gravity of data security is crucial.7 min read·Jan 8, 2024----
Open Access BPO2024 Customer Experience Trends Your Brand Must ConsiderBrands need to stay ahead of the curve to stand out from the competition. And one crucial aspect that demands your attention is customer…3 min read·Dec 22, 2023----
Open Access BPOLast-Minute CX Checklist for Ecommerce Brands This Holiday SeasonThe holiday shopping season is upon us! It’s a season ecommerce brands must gear up for all the online shopping and customer engagements…3 min read·Dec 14, 2023----
Open Access BPOHow Outsourcing to a Call Center Fraud-Proofs Your eCommerce BrandEcommerce fraud remains a looming concern for companies. As the digital marketplace expands, so does the sophistication of fraudulent…5 min read·Nov 24, 2023----
Open Access BPOMultilingual Call Center Open Access BPO Officially Launches Second Davao OfficeOpen Access BPO has unveiled its second office in Davao City as it strengthens its outsourcing portfolio and expands its support for…3 min read·Nov 8, 2023----